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Vivienne May Weddings (“we”, “us”, or “our”) is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your data when you visit our website, www.viviennemayweddings.com (“Website”), or interact with us.

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We process your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

 

1. Who We Are

Vivienne May Weddings
Website: www.viviennemayweddings.com
Email: hello@ viviennemayweddings.com
Data Controller: Kerrie May

 

2. What Data We Collect

We may collect and process the following personal data:

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a. Information you provide to us

When you fill out a contact form, submit an enquiry, or correspond with us, we may collect:

  • Your name

  • Email address

  • Telephone number

  • Wedding/event details (date, location, guest numbers)

  • Other information relevant to your enquiry or booking

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b. Information we collect automatically

When you use our Website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent on site

  • Cookies and usage data (see our Cookie Policy for details)

 

3. How we use your data

We use your personal data to:

  • Respond to your enquiries

  • Provide and manage our wedding planning services

  • Communicate with you about your booking

  • Send updates or promotional content (only with your consent)

  • Improve our Website and user experience

  • Comply with legal obligations

 

We do not sell your personal data to third parties.

 

4. Legal basis for processing

We rely on the following lawful bases to process your data:

  • Consent – when you opt in to receive communications or submit information voluntarily

  • Contract – when processing is necessary for the performance of a contract with you

  • Legal obligation – where we are required to process your data by law

  • Legitimate interests – for running and improving our business, provided your rights do not override these interests

 

5. Sharing your information

We may share your data with trusted third parties when necessary, such as:

  • Professional suppliers involved in your event (e.g. venues, florists, photographers)

  • IT or website service providers who assist with hosting or maintaining our Website

  • IT or website service providers who assist with hosting or maintaining your Wedding Website

  • Legal or regulatory authorities when required by law

 

All third parties are required to respect the security of your data and act in accordance with the UK GDPR.

 

6. Data retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including:

  • Enquiry data: up to 12 months

  • Client data: up to 7 years (for legal and accounting purposes)

 

When we no longer need your information, we will securely delete or anonymise it.

 

7. Your data protection rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate or incomplete data

  • Request deletion of your personal data

  • Object to or restrict certain types of data processing

  • Withdraw consent at any time (where processing is based on consent)

  • Lodge a complaint with the Information Commissioner’s Office (ICO) – www.ico.org.uk

 

To exercise any of these rights, please contact us at hello@viviennemayweddings.com

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8. Data security

We have put in place appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

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Despite our efforts, no data transmission over the internet can be guaranteed to be completely secure. You use the Website at your own risk.

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9. Cookies

Our Website uses cookies to enhance your experience. For more information about the cookies we use and how to manage them, please see our Cookie Policy.

 

10. Third-party links

Our Website may include links to external websites. We are not responsible for the content or privacy practices of these sites. We encourage you to read their privacy policies before providing any personal data.

 

11. Changes to this privacy policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you via email.

 

12. Contact us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact:

Vivienne May Weddings
Email: hello@viviennemayweddings.com
Website: www.viviennemayweddings.com

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